Terms of Service

PET ALLERGY NOTICE: I own dogs and birds.

I make tails for all ages but, if under 18, a letter of agreement from your legal guardian must be sent to me, confirming they are aware and agree to your purchase. I reserve the right to turn away any customer I feel is underage. The commission process will not be started until I have receive said email.

I DO NOT SHIP OUT OF AUSTRALIA

 

Payments and Plans:

• I ONLY accept PayPal for commisions

• I don’t give refunds if I have started the tail already.

• I do not accept payment plans.

• you MUST pay me in full before i start your tail, part of that cost goes towards supplies.

 

Getting a tail and Shipping:

• Refs are not required but highly recommended. I need some form of VISUAL of your character, no written works please. (you can contact my personal reference artist *Maybe Sophie* on the contacts page)

• you MUST be able to give me correct measurements when I ask for them. Giving inaccurate measurements may result in a tail that's either too big or too small. I am not responsible for anything made with inaccurate measurements.

• Shipping is included in the final cost

• Once your item is shipped I am NOT responsible for what happens to it. It is up to the buyer to take action is package goes missing.

• I DO NOT offer refunds for anything I make after I start working. By commissioning me you understand you are committed to paying in full price, there is no backing out allowed. Doing this will result in a buyer beware.

 

Repairs and Warranty:

• If your suit needs repairs I will not repair them for free and you must be able to pay for shipping BOTH WAYS.

• If i find that your tail was purposely damaged i will send it back without any repairs done to it.

• I am NOT responsible for any damage done to your tail from poor maintenance . All tails are delicate no matter what maker you go to. Please take care of your tail.

• I am also not responsible for any injuries that while wearing in the tail. Please wear your tail with caution.

 

I DO NOT PROVIDE:

• LEDs and electronics

• Custom fur colours

• 'Sparkle dog' or extremely complicated markings 

• Dragging tails on the floor longer than 50cm

• Full fursuits